Refund policy

New York Gifting Return Policy

Your satisfaction matters.

Eligible Returns: Unopened, unused, non-personalized gifts can be returned within 7 days of receipt.

Non-Returnable:  Personalized/customized items, perishable food, gift cards, and final sale items.

Damaged: Contact us at 917-817-1257 or at newyorkgiftingcom.com within 48 hours of delivery with photos and your order number for a replacement or refund.

How to Return: Email: newyorkgiftingco.com with your order number and reason. Approved refunds exclude original shipping; return shipping is your responsibility.